Virgin Wines Review

Overview

Virgin wine club members can choose from a range of options that include international and Australian wines.

They guarantee you’ll save at least 25% of the regular price on all future cases (the first case comes with bigger savings as it is a promotion).

The wine club cases are shipped every 12 weeks. They also deliver a special case at Christmas time, so you’ll have more than enough wine to make it through the holiday season.

RELATED: The Best Wine Clubs in Australia

Subscription Club Details

Virgin wine club members can choose from one of seven different options:

  • All Star Mix
  • All Star Red
  • All Star White
  • Premiere Red
  • Discovery Mixed
  • Disco Reds
  • Discovery Whites

Delivery is charged at standard rates, however, Virgin’s “UNLIMITED customers” enjoy free delivery.

There’s no membership or cancellation fee. Customers also have the ability to request changes to their case or pause or cancel at any time.

Wine ClubVirgin Wines
Type of WineMixed
Country of originWorldwide
Price (per box of 12)$99 – $210
User reviewsGood
Satisfaction guaranteeYes
No repeatsNo
Request wine changesYes
Delivery frequencyEvery 3 months
Lock-in contract?No
Membership FeeNo
Cancellation FeeNo
Shipping Fee$9.99+
Ability to pause/skipYes
Customer supportLive chat, email, phone
Tasting notes included?No
Organic options?No
Low/no alcohol options?No

What We Like

Visibility

We like that you can view the bottles in each of the Virgin wine clubs. This allows you to review the case and request any changes before delivery.

It also allows you to make a more informed decision about which case will best suit your tastes.

This is in contrast to many wine clubs where the contents of your case remain a mystery until they arrive at your door.

Satisfaction guarantee

We’re yet to find a wine club that doesn’t offer a no-fuss refund, but it’s still always good to see wine clubs stand behind their wines.

Velocity Points

If you’re looking at the Virgin wines club, it’s likely that you’re a Velocity Points member.

With all wine purchases from Virgin wines, including via the wine club, customers earn 3 Velocity Points for every $1 spent.

This is an easy way to continue to rack up points with minimal effort.

What We Don’t Like

More traditional varieties

As a more traditional online wine retailer, Virgin Wines does not carry many of the newer varieties of wine. If Pét-Nat and Orange Wine are your thing, we recommend looking elsewhere for your wine subscription.

Delivery Frequency

Many wine clubs let you choose whether you want a case delivered every one, two, or three months. Virgin Wines only offers one of these options, with no customizability, which is a definite downside to this wine club.

Fine print on future case prices

Keep in mind that the price you pay for your initial case from Virgin Wines will be less than what you pay going forward.

Here’s an extract from the fine print:

” Future All-Stars Dozen deliveries including reds-only and whites-only options will be $189.99. Discovery Dozen deliveries including reds-only and whites-only options will be $159.99.”

These price changes represent a significant jump, with All-Star cases increasing by 58% from $119.88 to $189.99 and Discovery Dozen cases increasing by 62% from 99.00$ to 159.99$.

While these details are included on the page, we’d appreciate it if they were a bit clearer.

No tasting notes

We don’t consider tasting notes a requirement but think they are great if you’re looking forward to a bit of a “wine journey” where you learn a bit about each new wine that comes in your case.

Customer Reviews

Customer reviews for Virgin Wines are generally very positive.

Here are some of the things customers like about Virgin Wines:

  • Great tasting wines
  • Value for money
  • Promotions and specials
  • Prompt and efficient delivery
  • Comfort in knowing there’s a satisfaction guarantee
  • Friendly and helpful customer service

Here’s what customers don’t like about Virgin wines, or things they think they could improve on:

  • No flexibility in delivery frequency
  • Difficulty with cancellation of subscription
  • Charging for wines not ordered

Virgin Wines FAQ

Do Laithwaites own Virgin Wines?

Virgin Wines is a British online wine retailer, originally established by Richard Branson’s Virgin Group in 2000. It was bought by Direct Wines in 2005, which also own Laithwaites and many other online wine retailers.